HorecaPOS· OptimumPOS

ⴰⵣⴷⴰⵢ ⵏ Aircall ⴰⴽⴷ HorecaPOS

HorecaPOS ⴷ Aircall ⵅⴷⴷⵎⵏ ⵎⵢⴰⵏⴰⵡ: ⵎⴽ ⵉⵙⵓⵖ ⵓⵙⵉⵡⵍ, ⵜⴰⴽⴰⵙⵜ ⴰⵔ ⵜⵙⵙⴽⴰⵏ ⵖⴰⵙⵙⴰ ⵉⵙⵎ, ⵜⴰⵏⵙⴰ ⴷ ⵉⵙⵓⵜⵔⵏ ⵉⵣⵔⵉⵏ ⵏ ⵡⴰⵏⵏⴰ ⵉⵙⵉⵡⵍⵏ. ⴳ Aircall ⴰⴷ ⵜⵙⴽⵛⵎⴷ ⴳ Integrations → Webhooks ⵜⴰⵏⵙⴰ ⵏ ⵜⴽⴰⵙⵜ, ⵙ ⵜⴷⵢⴰⵏⵜ call.ringing_on_agent ⵏⵖ call.created. ⴰⵢⴰ ⵉⴼⵓⵍⴽⵉ ⵉ ⵢⴰⵜ ⵜⵃⴰⵏⵓⵜ ⵍⵍⵉ ⵉⵜⵜⴰⵎⵥⵏ ⴰⵟⵟⴰⵙ ⵏ ⵉⵙⵓⵜⵔⵏ ⵏ ⵓⵙⵉⵡⴹ ⴷ ⵓⵙⴰⵢ ⵙ ⵜⵉⵍⵉⴼⵓⵏ. ⴰⵣⴷⴰⵢ ⴰⵔ ⵉⵅⴷⴷⵎ ⵖⴰⵙⵙⴰ, ⴳ ⵀⵓⵍⴰⵏⴷⴰ ⴷ ⴱⵍⵊⵉⴽⴰ.

ⵎⴰⵢⴷ ⵉⵙⴽⴰⵔ ⵓⵣⴷⴰⵢ ⴰⴽⴷ Aircall

  • Webhook ⴳ Aircall ⵖⵔ ⵜⵏⵙⴰ ⵙⴳ ⵉⵙⵖⴰⵍⵏ → ⵜⵉⵍⵉⴼⵓⵏ
  • ⵜⴰⴷⵢⴰⵏⵜ: call.ringing_on_agent ⵏⵖ call.created
  • ⵉⵙⵉⵡⵍⵏ ⵉⴼⴼⵖⵏ ⴷ ⵉⵙⵉⵡⵍⵏ ⵉⴳⵏⵙⴰⵏⵏ ⵓⵔ ⵜⵏ ⵜⵙⵙⴽⴰⵏ ⵜⴽⴰⵙⵜ

ⵜⵉⵍⵉⴼⵓⵏⵉ (ⴰⵙⵙⵏ ⵏ ⵓⵏⵏⴰ ⵉⵙⵉⵡⵍⵏ)

ⵎⴽ ⵉⵙⵉⵡⵍ ⵢⴰⵏ ⵙ Aircall, ⵜⴰⴽⴰⵙⵜ ⵜⵙⵙⴽⴰⵏ ⵖⴰⵙⵙⴰ ⵎⴰⵏⵡⴰ ⵢⴰⴷ, ⴰⴽⴷ ⵜⴰⵏⵙⴰ ⵏⵏⵙ ⴷ ⵉⵙⵓⵜⵔⵏ ⵏⵏⵙ ⵉⵣⵔⵉⵏ. ⵉⵏⴼⵄ ⵉ ⵉⵙⵓⵜⵔⵏ ⵙ ⵜⵉⵍⵉⴼⵓⵏⵜ.

ⴰⵣⴷⴰⵢ ⴰⴷ ⵉⵅⴷⴷⵎ ⵖⴰⵙⵙⴰ: ⴰⵏⵙⴱⴰⴹ ⵉⵙⵙⵓⴷⵓⵏ ⵜ ⴳ ⵉⵙⵖⴰⵍⵏ ⵏ ⵜⴽⴰⵙⵜ ⴷ ⵉⵜⵜⴰⵔⴰ ⴷⵉⵙ ⵉⵙⴼⴽⴰ ⵏ Aircall.

ⵉⵙⵇⵙⵉⵜⵏ ⵉⵜⵜⵓⵙⵇⵙⴰⵏ ⴰⵟⵟⴰⵙ

ⵉⵙ ⵉⵅⴷⴷⵎ Aircall ⴰⴽⴷ HorecaPOS?

ⵢⴰⵀ. HorecaPOS ⴷ Aircall ⵅⴷⴷⵎⵏ ⵎⵢⴰⵏⴰⵡ: ⵎⴽ ⵉⵙⵓⵖ ⵓⵙⵉⵡⵍ, ⵜⴰⴽⴰⵙⵜ ⴰⵔ ⵜⵙⵙⴽⴰⵏ ⵖⴰⵙⵙⴰ ⵉⵙⵎ, ⵜⴰⵏⵙⴰ ⴷ ⵉⵙⵓⵜⵔⵏ ⵉⵣⵔⵉⵏ ⵏ ⵡⴰⵏⵏⴰ ⵉⵙⵉⵡⵍⵏ.

ⵎⴰⵎⴽ ⴰⴷ ⵙⵙⵓⴷⵓⵏⵖ ⴰⵣⴷⴰⵢ ⴰⴽⴷ Aircall?

ⴳ ⵜⴽⴰⵙⵜ: ⵉⵙⵖⴰⵍⵏ, ⴳ ⵉⵣⴷⴰⵢⵏ. ⴰⵏⵙⴱⴰⴹ ⵉⵜⵜⴰⵔⴰ ⴷⵉⵙ ⵉⵙⴼⴽⴰ ⵏ Aircall; ⴷⴼⴼⵉⵔ ⴰⵙ ⵉⵅⴷⴷⵎ ⵙ ⵢⵉⵅⴼ ⵏⵏⵙ.

ⵉⵙ ⵔⵉⵖ ⴰⵎⵉⴹⴰⵏ ⴳ Aircall?

ⵢⴰⵀ, ⴰⴷ ⵜⵙⵙⵎⵔⵙⴷ ⴰⵎⵉⴹⴰⵏ ⵏⵏⴽ ⵏⵖ ⴰⵎⵓⵔⴰⴽⴽ ⵏⵏⴽ ⴳ Aircall. ⴰⵣⴷⴰⵢ ⵙ ⵢⵉⵅⴼ ⵏⵏⵙ ⵉⵍⵍⴰ ⴳ HorecaPOS.

ⵎⴰ ⵢⴰⴷ HorecaPOS?

HorecaPOS ⴷ ⴰⵙⵏⵙ ⵏ ⵜⴽⴰⵙⵜ ⵉ ⵉⵔⵉⵙⵜⵓⵔⴰⵏ, ⵜⵉⵇⵀⵡⵉⵏ, ⵉⵙⵏⴰⴽ ⴷ ⵜⵃⴰⵏⵓⵜⵉⵏ ⵏ ⵓⵙⵉ ⴳ ⵀⵓⵍⴰⵏⴷⴰ ⴷ ⴱⵍⵊⵉⴽⴰ: ⵜⵉⵡⴰⵟⴰⴱⵍⵉⵏ, ⴰⵙⵓⵜⵔ, ⴰⵅⵍⵍⵚ ⵏ ⵜⴼⴰⵜⵓⵔⵜ, ⴰⵅⵍⴰⵚ ⵙ ⵜⴽⴰⵔⴹⴰ ⴷ ⵓⴳⴷⵉⵍ ⵏ ⵓⵏⵡⴰⵍ, ⵅⴰⵙ ⴱⵍⴰ ⵉⵏⵜⵔⵏⵉⵜ. ⴰⴷ ⵜ ⵜⵙⵙⵎⵔⵙⴷ 3 ⵢⵢⵉⵔⵏ ⵙ ⵡⴰⵔ ⴰⵜⵉⴳ ⴷ ⴱⵍⴰ ⵜⵉⵡⵜⵉⵍⵉⵏ.

ⵓⴳⴳⴰⵔ ⵏ ⵉⵣⴷⴰⵢⵏ: ⵜⵉⵍⵉⴼⵓⵏⵉ (ⴰⵙⵙⵏ ⵏ ⵓⵏⵏⴰ ⵉⵙⵉⵡⵍⵏ)

ⵜⵡⵊⴷⴷ ⴰⴷ ⵜⴱⴷⵓⴷ?

ⵙⵙⵎⵔⵙ ⵜⴰⵙⵏⵙⵉ 3 ⵉⵢⵢⵉⵔⵏ ⵙ ⵡⴰⵔ ⴰⵜⵉⴳ ⴷ ⴱⵍⴰ ⵜⵉⴼⴰⴷⵉⵡⵉⵏ. ⴳⵎ ⵜⵜ, ⵙⵏⴼⵍⵍ ⴰⵎⵉⴹⴰⵏ ⵜⵣⴷⵢⴷ ⵜⴰⴽⴰⵙⵜ ⵏⵏⴽ.