HorecaPOS· OptimumPOS

Connect Aircall to HorecaPOS

HorecaPOS and Aircall work together: when a call comes in, the POS immediately shows the caller's name, address and previous orders. In Aircall, under Integrations → Webhooks, you enter the address of the POS with the event call.ringing_on_agent or call.created. This is handy for a business that takes a lot of delivery and takeaway orders by phone. The integration works straight away, in the Netherlands and Belgium.

What the integration with Aircall does

  • Webhook in Aircall to the address from Settings → Telephony
  • Event: call.ringing_on_agent or call.created
  • The POS does not show outgoing and internal calls

Telephony (caller ID)

When someone calls via Aircall, the POS instantly shows who it is, with their address and previous orders. Handy for phone orders.

This integration works straight away: the administrator switches it on in the POS settings and enters the Aircall details there.

Frequently asked questions

Does Aircall work with HorecaPOS?

Yes. HorecaPOS and Aircall work together: when a call comes in, the POS immediately shows the caller's name, address and previous orders.

How do I switch on the integration with Aircall?

In the POS: Settings, under integrations. The administrator enters the Aircall details there; after that it works automatically.

Do I need an account with Aircall?

Yes, you use your own account or subscription with Aircall. The integration itself is built into HorecaPOS.

What is HorecaPOS?

HorecaPOS is POS software for restaurants, cafés, snack bars and takeaways in the Netherlands and Belgium: tables, ordering, checkout, card payments and kitchen display, even without internet. You can use it free for 3 months, with no strings attached.

More integrations: Telephony (caller ID)

Ready to get started?

Use the app free for 3 months, no strings attached. Download it, create an account and pair your POS.