HorecaPOS· OptimumPOS

Connect Issabel to HorecaPOS

With the integration between HorecaPOS and Issabel, you immediately see the customer and their order history on an incoming call. The POS talks to Issabel via the Asterisk Manager Interface (AMI) on port 5038. You add a manager user in manager_custom.conf with read = call. In the POS you enter the address, port, user and password; calls are deleted after the retention period, 30 days by default.

What the integration with Issabel does

  • Manager user in manager_custom.conf
  • Permissions read = call, port 5038
  • Test call simulates a number calling

Telephony (caller ID)

When someone calls via Issabel, the POS instantly shows who it is, with their address and previous orders. Handy for phone orders.

This integration works straight away: the administrator switches it on in the POS settings and enters the Issabel details there.

Frequently asked questions

Does Issabel work with HorecaPOS?

Yes. With the integration between HorecaPOS and Issabel, you immediately see the customer and their order history on an incoming call.

How do I switch on the integration with Issabel?

In the POS: Settings, under integrations. The administrator enters the Issabel details there; after that it works automatically.

Do I need an account with Issabel?

Yes, you use your own account or subscription with Issabel. The integration itself is built into HorecaPOS.

What is HorecaPOS?

HorecaPOS is POS software for restaurants, cafés, snack bars and takeaways in the Netherlands and Belgium: tables, ordering, checkout, card payments and kitchen display, even without internet. You can use it free for 3 months, with no strings attached.

More integrations: Telephony (caller ID)

Ready to get started?

Use the app free for 3 months, no strings attached. Download it, create an account and pair your POS.